A Specialist Distributor

History

Crestchem Limited was formed in February 1989, in conjunction with M.W. Hardy & Co. Ltd., to offer a specialist UK based Chemical Distribution Service. In April 1992 the directors bought out all of M.W. Hardys' shares. Under the heading of Crestchem Holdings Limited, two 100% subsidiaries were established: Crest Alcohol Limited and Crestchem Limited.

The company operates from premises based in Amersham, Buckinghamshire. Additional support is given by a distribution network consisting of a transport depot and three dedicated warehouses located in the North of England: packed goods in Macclesfield, bulk liquids [including refilling, blending facilities] in Speke and alcohol [bonded storage] in Liverpool. Crestchem has expanded over the years, reaching an annual turnover of £15m in 1998.

Customer Service

Crestchem attributes its success to the fact that it employs a team of dedicated professionals in their own field, ranging from sales to logistics and quality control. The sales activities are adapted to the specific needs of the customers and their industry, by means of:

1. A specialised Industrial Division, offering general chemicals, cellulosics, resins, waxes and industrial alcohol, to bespoke customer needs
2. Personalised Customer Contact, either over the telephone, or through visits by our field sales team.
3. Surface Coatings Division.
4. Food Division.

Chemical Distribution

Crestchem is a specialist distributor of Chemical Ingredients, which has the benefit of:

1. Contractual Agreements with major raw material manufacturers [i.e. Nutrinova, Gadot, Biochem, Bayer, France Alcools, Clariant]
2. Exclusive supply of top quality products in the U.K.
3. Technical Support, not just from Crestchem staff but also from its principals
4. Short Lead Time deliveries
5. The ability to offer a variety of pack sizes, from a single bag to full bulk loads

Quality

Crestchem works with a continued commitment to high quality service which is demonstrated by:

1. A membership of the CBA [national trade organisation, offering support and advice on new developments in the market]
2. Meeting the criteria set by the Responsible Care Programme [on health & safety, risk management, emergency response, environmental policy, product stewardship]
3. A Quality Manual set up to ISO 9001:2000 standards
4. An advanced logistics system, with full batch traceability
5. A dedicated warehouse; ISO 9001:2000 certified, audited and approved by some of the UK's leading industrial manufacturers